Shipping Policy
Last updated: 28 September 2026
Thank you for shopping with Healthophy Care. This policy explains how we ship your orders.
1. Shipping Areas
We currently ship across India only.
2. Shipping Charges
We offer free shipping on all orders across India. No extra delivery charges are added at checkout.
3. Payment Method
Orders on this website are prepaid only (UPI, cards, net banking via Razorpay). Cash on Delivery is available on our official Amazon and Flipkart stores.
4. Order Processing Time
Orders are processed and dispatched within 1-2 working days after payment is confirmed. Orders placed on Sundays or public holidays are processed on the next working day.
5. Delivery Time
Delivery usually takes 5-7 working days from the date of dispatch. Delivery times may be longer for remote areas or during festivals, bad weather or other situations beyond our control.
6. Order Tracking
Once your order is shipped, we will send you the tracking details by email or SMS. You can use them to track your parcel on the courier partner’s website.
7. Delivery Address
Please make sure your address, PIN code and phone number are correct while placing the order. We are not responsible for delays or failed deliveries caused by wrong or incomplete details.
8. Failed Delivery
If the courier is unable to deliver after multiple attempts, the parcel may be returned to us. In that case, please contact us to arrange re-shipping.
9. Damaged or Wrong Parcels
If your parcel arrives damaged or you receive a wrong product, please follow our Refund and Returns Policy and contact us within 7 days of delivery.
10. Contact Us
Healthophy Care
Ramnagar, Datala Road, Near Murke Hospital, Chandrapur – 442401
Email: info@healthophycare.com
Phone: 9834266512
27ANNPB8286H2ZJ